Need help?

201-488-4060 Hours: 9:00 am - 6:00 pm Monday-Friday

Guarantee Policy

File Guarantees:

  1. MAXIMUM REFUND GUARANTEE If you discover an E&Q Tax error on your return that entitles you to a larger refund (or smaller tax liability), we'll refund the tax prep fee for that return and file an amended return at no additional charge. To qualify, the refund claims must be made during the calendar year in which the return was prepared, and the larger refund or smaller tax liability must not be due to differences in data supplied or positions taken by you, your choice not to claim a deduction or credit, or changes in tax laws after January 1, 2019, per the E&Q Tax policy.
  2. 100% SATISFACTION GUARANTEE We’re so certain you’ll be satisfied with the tax preparation services at our offices, you only pay us if you accept your return.* *By authorizing E&Q Tax to e-file your tax return or by taking the completed return to file, you are accepting the return and are obligated to pay all fees when due
  3. 100% ACCURACY GUARANTEE If E&Q Tax makes an error on your return or there is a difference in interpretation between the tax authority and E&Q Tax, we will reimburse you for any resulting penalties and interest. Not available for changes in tax laws after January 1, 2019.